MANAGEMENT SERVICES
Our management philosophy is to operate each property from an owner’s perspective while understanding the needs of the tenants.
PROPERTY MAINTENANCE
Our seasoned team of a Vice President, and experienced property managers provides custom services to our clients and tenants. The property management team, superintendents, and other staff members play an integral part of fostering a sense of community in a building. To deliver on this objective, our management team will:
- Develop a schedule and checklist for routine inspections and maintenance to ensure the cleanliness of the building, the proper operation of all building systems, and staff accountability.
- Provide a straightforward and rapid response to service requests, mechanical failures, and unsafe conditions.
- Plan and implement building-wide capital projects.
- Implement cost-saving measures, including energy surveys, water consumption audits, and periodic review of service contracts.
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ACCOUNTING
Our team consisting of a Vice President, Accounts Payable and Receivable Supervisors, and Accounts Payable Specialist provide financial and accounting services to our clients as follows:
- Collect rents, common charges, maintenance charges, and escalations.
- Pay and track invoices, including, mortgage, tax, and other recurring payments.
- Prepare monthly financial reports including operating budgets for clients and their financial advisors.
- Review insurance policies and premiums and follow – up communication to keep Boards and Owners advised of policy / coverage changes.
- Prepare annual filings for RPIE, DHCR, Tax Certiorari (Tax Protests), Coop / Condo Abatement, and many others.
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LEASE ADMINISTRATION
A full-time lease administrator works in coordination with the property managers, and accounting team to ensure that leases are executed in a timely and accurate manner, incorporating frequently changing regulations from the city and state.
- Review and prepare new apartment leases and owner’s subleases (coops and condos)
- Set renewal rates with owner’s inputs, generate renewal leases with the latest riders, and follow up with all tenants to ensure they return executed leases within compliance dates.
- Maintain tenant security deposit accounts.
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BUILDING COMPLIANCE
A full-time in-house compliance officer works to implement and oversee frequently changing regulations from the city and state:
- Monitor and attend administrative hearing to clear violations for FDNY, ECB, and other NYC agencies
- Monitor all annual filings for HPD registration, elevators, boilers, water tanks, energy ratings, etc.
- Sign building department permit applications with DOBNOW and compliance sign-offs (including elevator, boiler, façade, etc.)